All enterprise search engines require some custom integration to meet industry specific requirements in order to “verticalize” the product. These platforms help facilitate the aggregation and presentation of the search results within a single portal, allowing it to act as a central hub for all of your search requirements. To be fully effective the enterprise search should include many of the following categories for both structured and unstructured data repositories using the following techniques:
Desktop search for the enterprise – access content on your local hard drive such as files, email, IM chats, web pages viewed, etc. to provide search results from your computer, the intranet and the Internet in a unified interface, including desktop files such as; Word, PowerPoint, Web Pages, Outlook, Excel, Visio, etc.
Corporate data – search structured information from core enterprise applications using known index paths including client ID’s and names. The enterprise search can provide access to data stored in your relational databases by crawling through table-spaces, serving up content from a number of source formats.
Document retrieval – access document management systems and file systems such as FileNet and Documentum.
Unstructured data – use crawlers to scan non-indexed data and dark data, pre-building indexes within the meta-layer.
3rd Party Content Feed – push non-web accessible content from portals, content management systems, and file shares into your search engine.
Secure Content API – search across secure content using API’s to integrate into existing access control systems.